Is Virtual Therapy the Most Effective Treatment for Mental Health Issues?

As the COVID-19 pandemic put remote therapy on the map, concerns have arisen on whether it’s as good as in-person treatments. The research says it can be, but other factors can impact the efficacy of mental health treatments.

By Katie Liu
Feb 5, 2025 2:00 PMMar 4, 2025 5:44 PM
Virtual therapy
(Credit: PeopleImages.com - Yuri A/Shutterstock)

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In an increasingly digitizing world, on the tail-ends of a public health crisis which has strained the public’s mental health, remote therapy may be here to stay. But is it an adequate substitute for in-person therapy? The research says it is certainly a great option to have — but not the only one.

Virtual Therapy Effectiveness

How useful therapy can be is subjective from person-to-person, and virtual therapy is no exception.

“For pure effectiveness, I would say it’s something we call ‘non-inferior,’” says Laura Murray, senior scientist at the Johns Hopkins University Bloomberg School of Public Health.

Indeed, a study in 2022 tracking patients’ preferences of mental health treatments for 16 months over the course of the pandemic found that getting more exposure over time to care online increased preferences and satisfaction for virtual therapy.

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