Photo:flickr/Petras GagilasWe've all been there: waiting at the bar, dying for a drink, but unable to catch the bartender's attention. It's easy to assume that we are being served (or rather, ignored) by a crappy bartender. But maybe it's us. Maybe we're the ones not giving the right signals that say "Beer me! Now!". This is actually the best-case scenario, because it's fixable, and these German scientists are here to help (and, eventually, to build a bartending robot). To determine the best way to signal to a bartender that you want a drink, they recorded real customer-bartender interactions and determined which signals caused patrons to be served: "The results revealed that bar staff responded to a set of two non-verbal signals: first, customers position themselves directly at the bar counter and, secondly, they look at a member of staff. Both signals were necessary and, when occurring together, sufficient." And there ...
The scientifically-proven method for getting your bartender's attention.
Discover how bartending robot signals help patrons get served by enhancing customer service interaction at the bar.
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