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I emailed you, but you never responded.
We make every effort to answer as many of the emails we receive as possible, but be patient — our workloads sometimes mean that it will be several weeks before we can respond. We receive literally hundreds of emails daily. We appreciate your understanding that occasionally, sheer volume prevents us from sending personal responses to each email; please know that we do read every email and letter and consider your ideas and opinions.
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We occasionally host a fellow participating in the AAAS Mass Media Science & Engineering Fellowship, and encourage interested science, engineering and mathematics graduate students to apply to the program.
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Please understand that these companies operate without our permission, and we're as angry about it as you are. Customer service is a high priority to Discover, so we absolutely hate to have these people harassing current or former subscribers in our name! We are working with Periodical Watchguard, the attorney general's office and the post office to report these problems and shut these companies down, but it's a very slow process.
Your best option is to simply hang up if these scammers call, and always avoid giving out personal information; as a rule, be wary of third-party solicitations, or anyone who attempts to gather your personal data, credit card or bank account information. The safest way to subscribe or renew your subscription to Discover is through our online customer service center, or by using a postcard that comes inside an issue of the magazine. Legitimate subscription mailings will always be addressed for return to our fulfillment center in Big Sandy, TX.
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