Digital Subscription FAQ
Q: Where can I buy a Discover digital subscription?
A: Currently Kalmbach Publishing offers a digital subscription for Discover through a partnership with Zinio. These subscriptions can be viewed on your home computer (PC or Mac), iPad, iPhone, iPod Touch and select Androids. To subscribe to the digital edition, please click here.
Q: Why is the price of the digital edition the same as print?
A: Our digital subscription prices include other costs associated with the creation, hosting and distribution of digital content, which are similar to costs necessary to publish the print product.
Q: How do I access my digital issue through Zinio?
A: After subscribing, you should receive an email from Zinio to create a registration record or log in to your existing Zinio account. If you have not yet registered, you may do so on the Zinio website using the link below. Once registered, log in and click on "My Library" to access the current issue. Watch for subsequent emails to arrive on a monthly basis alerting you that your issue is ready to view.
If you have previously registered with Zinio and are experiencing difficulties with your login, please contact Zinio directly here or phone 888-946-4666, weekdays, 7am - 6pm PST, for further assistance. Please allow sufficient time for them to respond.
Q: What if I have a question about my digital subscription through Zinio?
A: Please redirect your inquiry to Zinio Customer Support here or phone 888-946-4666 for further assistance. Please allow sufficient time for them to respond.
Q: Can I convert my print subscription into a digital subscription through Zinio?
A: Yes, your print subscription can be converted to digital. Call Customer Service at 1-800-829-9132. If you are not an existing Zinio customer, please visit http://www.zinio.com to create an account to begin receiving your issues digitally.
Q: If I’m a current subscriber, can I add a digital subscription?
A: If you are a current subscriber, you can add a digital subscription for an additional $10.00 by calling Customer Service at 1-800-829-9132.
Q: Can I get a Discover subscription on the Nook?
A: A one-year digital subscription for Discover is available for the Nook at http://www.barnesandnoble.com. Search for Discover in the Nook Newsstand to begin.
Q: Can I convert my Discover print subscription into a digital subscription on the Nook?
A: Yes, you can convert your Discover print subscription to digital by calling Customer Service at 1-800-829-9132. We will cancel your print subscription and issue a refund for all un-mailed issues. Your digital subscription is handled solely by Barnes and Noble. You will need to re-subscribe for the digital edition at http://www.barnesandnoble.com. Depending on the timing of your order, your digital subscription may begin with a duplicate of your last mailed print copy. If that occurs, please contact Customer Service at http://www.barnesandnoble.com.
Q: What if I have a question about my digital subscription on the Nook?
A: Please direct your inquiry to Barnes & Noble Customer Support here or phone 1-800-843-2665 for further assistance. Please allow sufficient time for them to respond.
Cancelling Your Subscription
Q: When can I expect my refund check if I canceled my print subscription?
A: Please allow approximately 10 days for delivery for your refund check from Discover to arrive by mail.
Q: When can I expect my credit card credit if I canceled my print subscription?
A: A credit from "Discover" will be processed and should post to your card within 5-7 business days.